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Tailored configuration, delivered in 6-8 weeks.
Guides and care
Assistance
Account and orders
Sign in to see your ordersA handmade saddle lasts decades if you treat it well. Here you will find the guides to do that, the answers to the most common questions and a direct line to the atelier when you need a hand.
Guides
How to clean it, how to position it on your horse, how to adjust the padding. Step by step, with photos and video.
Go to the guidesSupport
Production times, configurations, shipping, returns: the answers to the questions we receive most often.
Read the FAQWarranty
What the warranty covers, how to request a service and how repairs work in the atelier.
About the warrantyRiding
Before a base can be cut we need four numbers and three photographs. How to take them properly, and why a bad photograph is worth less than no photograph at all.
Care
Stripping it down, cleaning the leather, washing the panels and drying: the full routine that keeps the saddle as it was on day one.
Riding
With no rigid tree, placement makes all the difference: where to set it down, how to free the spine and how to check the fit before you mount.
Talk to the atelier
If the answer isn't here, write to us: we reply within one working day.
To speed up the assessment, quote your order number and attach a few photos: the saddle in position, a close-up of the problem, the sweat pattern on the pad.
